Puppy is missing, floating or invisible

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    Sorcha

    Updated article to include troubleshooting steps for when you have already contacted Support about your issue, but you believe the fix provided is not working. 

    Please see "Downloading a fix from Support"

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    Sorcha

    Updated article to include information on"

    1. Let us know if this issue started AFTER you updated to 5.27 French Romance"

    When submitting a ticket. 

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