Follow this article to be notified of changes made relating to this issue.
Some players may come accross an error message that informs them of a problem loading their save game.
Some affected items may include:
- Abilty to load your current save data to your device.
- April 6, 2016:
- The issue is being investigated.
Go to the cloud save menu and try re-downloading your save (for more information on how to do this, please go here.
If you've followed the steps above and you are still having trouble, please contact Technical Support:
- Select the relevant issue such as "I received an error message"
- Tell us about the troubleshooting steps you’ve tried.
With that information, we will do our best to assist you further.