Download Failed

Follow this article to be notified of changes made relating to this issue.

Some players may come accross an error message that informs them of a problem loading their save game.

Some affected items may include:

• Abilty to load your current save data to your device.

April 6, 2016:

The issue is being investigated.

Re-Download Save

Go to the cloud save menu and try re-downloading your save (for more information on how to do this, please go here.

If you've followed the steps above and you are still having trouble, please contact Technical Support:

• Select the relevant issue such as "I received an error message"
• Tell us about the troubleshooting steps you’ve tried.

With that information, we will do our best to assist you further.