How do I locate my account with Google, Facebook or Game Center?

If you can't find your player ID, you can provide either your Facebook, Game Center or Google+ URL to Support if you have logged into these into one of these accounts in your game before. We may be able to use this to find your game's save data if you've lost it.

Game Center Username

You'll need to login to Game Center using your Apple ID. If you forgot this, contact Apple.

iOS 10 and above

Open your Settings Application then locate "Game Center" and tap on this. Your Game Center ID is your Apple ID. After iOS 10 there is no Game Center app, so all Game Center settings must be managed in here.

iOS 9 and below

For iOS 10 you can see your Game Center username in the Game Center application. For more information check out our article here.

Google+ URL 

If you have ever logged into Google Play and you are an Android user you may have a Google+ Profile which we can use to locate your Player ID and save data. Firstly, log into Google+ and click on this link (https://plus.google.com/me) which will take you to your Google+ Profile. Next, find your Google+ URL in the search bar - it will look something like this:

Facebook Profile URL

Login to Facebook and go to your account in the top right-hand corner of the screen by clicking on your Profile Picture or name. When your profile has loaded you will see your Facebook Profile URL in the search bar. Copy and paste this into your ticket request.