If you have this device and you are unable to open your game or your game is crashing with a particular house when you tap on it in the town map, you are experiencing this known issue. The game team have investigated the issue and discovered that to resolve it, you should update your Samsung Galaxy Tab S3.
Updating your Samsung Galaxy Tablet
- Go to:
- Settings > About device > "Software update"
- You may need to update multiple times
- Once you have updated, ensure that your "Android version" says update 4.4.2
- This may take an hour. Your tablet should restart when the update is done.
- Relaunch the game.