Learn what to do if Laura Craft isn't appearing in the Live Event at all or if she is missing after purchase.
Laura Craft missing after purchase
She might be in one of your homes
Firstly, check if she is inside each one of the houses where a craft station placed or wherever you last participated in the Event. Look for houses with the Event Icon flashing in a bubble above them. If you're still having trouble, try the following:
- Ensure you have unlocked and purchased the first craft station or placed it in the live event
- She only collects resources for the station prizes you have unlocked. The tutorial runs each live event, so if you haven't unlocked the first station then she can't collect those resources.
- Complete all tasks in your Active Task List, and complete the first live event goal
- Try the following steps in Purchase Not Received
- If the above does not work, please contact support.
If Laura isn't appearing at all
If Laura isn't appearing in your game at all, please contact Support.
Please note that Laura must be purchased for each different Live Event. For more information see this article.