If you are missing Laura Craft after purchasing her, please ensure you have unlocked and purchased the first craft station in the French Romance Live Event (candle making).
If your problem is not resolved, please try the following steps:
1. Force quit your game. Open the game and tap the Purple Shopping Cart icon - the store. This will perform an update to our server and all undelivered purchases will be restored to your game
2. Ensure you've tried all other steps in this article: Purchase not received
If you have tried all steps mentioned above and this does not resolve your problem, please contact Support Here and include your full purchase details and receipt information.