Sims appear to be stuck in Professions by standing and waving their arm in the air as if a task has been completed, however, there is no option to complete the task.
What can be done?
If the first two steps below do not help, please submit a request for Support here and answer the following questions:
- Have you tried tapping on the stuck Sim to resolve the issue?
- Have you tried tapping on all other customers entire Professions Workplace to complete the task?
- Sometimes customers can walk away from your Sim who is helping them.
- Can you provide a video of your problem?
- Try taking a video of the issue occurring in your game by using or borrowing another device.
- If not, can you make the issue occur in your game, and then upload to the Cloud?
- What exactly were you doing when the issue occurred? (e.g. "I sent my Sim to work, set them to helping a customer, left the workplace then came back later when the request was complete. They were frozen, even after I tried tapping them.)