Learn about all frequently asked questions in The Sims FreePlay.
How can I pause the game?
You can't pause The Sims FreePlay as it is a time-based game. It's not the same as The Sims you play on a computer. All tasks and quests revolve around limited times to complete things!
How many Sims can live in one house?
Up to four Sims can be added into one house and you can at more Sims at certain VIP Levels (from VIP 5 onwards you can add varying amounts of extra Sims). If you can't add a baby and you already have four Sims in the house, this is why.
What is the maximum amount of Sims I can have in my game?
The total maximum amount you can have is 39 Sims. Adding more Sims to the game depends on your Level and VIP. As you increase your Player Level and VIP Level you can add more Sims.
How do I increase my baby's hygiene or change its diaper?
Wait until your baby or infants go to the toilet in their diaper - the bladder meter will then fill and you can then change the baby's diaper to fill the hygiene meter again.
What is my username?
There's no username for The Sims FreePlay but the game will automatically create a Player ID (consisting of numbers) when you sign into any social network. See this article for more information.
How do I go to the Park at a certain time?
Some tasks may require you to go somewhere (such as the Park) at a certain time, e.g. "10 am". This is based on real-life time. If it's 10 am for you, it's 10 am in the game!
Note: Any time within that hour will work.
Where did my baby rattle go? I bought a rattle and it disappeared.
You won't find any objects in the home-store or in your inventory because when you purchase a Rattle for your infant from The Children's Store in SimTown you are actually purchasing an action for an adult Sim to use with your Infant. With an adult Sim selected, tap on a baby to 'Play with Rattle'.
How do I build extra floors?
You need to complete the Multi-Story Renovations quest.